NovLov Privacy Policy

NovLov (“we”, “our”, “us”) is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard information when you use our mobile app (“App”). By using NovLov, you agree to this Policy.

• Account & profile: name, email, phone, DOB, gender, language, photos, bio.
• Content: posts, photos, messages.
• Security & verification: 2FA details and facial data, for identity verification and fraud prevention only.
• Usage & device: device type, IP address, app interactions, and location if you grant permission.
• Payments: processed by Apple, Google, or payment partners. We do not store full card data.

• Provide and improve the App, including matching, chat, follows, blocks, and user safety.
• Verify identity, prevent fraud, and enforce our terms.
• Process subscriptions and support requests.
• Comply with legal obligations.

We may share limited data with other users, based on your settings, and with service providers for hosting, analytics, payments, and security. We may disclose information when required by law. We do not sell personal data.

• Update or delete profile data in settings.
• Control visibility, location access, and notifications.
• Request account deletion by contacting us.

We use reasonable administrative, technical, and organizational measures to protect data. No method is 100% secure.

NovLov is not intended for users under 18, and we do not knowingly collect data from children.

Your data may be processed outside your country. We take steps to protect it consistent with this Policy.

Email: support@novlov.com